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Return Policy

Most of our costumers love their purchases, as we curate pieces that can be in your closet for life!

If you do decide to change your mind, we are happy to offer a full refund within 14 days of receiving your parcel. We do not accept any damages or worn items. Tags also must be attached for a full refund. It must be in the same condition as you received it. Please note that return shipping costs will not be covered. 

 

Steps for return:

1. E-mail us at brigitteandstone@gmail.com with "RETURNS" in the subject line, along with your Order #. You will get a confirmation e-mail to send the items back.

2. You can put the item back in the original package you received it in or your own package. Put "RETURN" anywhere on the invoice paper that came with the item. If more then one item, circle the item you are returning to us. 

3. Return the package to this address: 11695 San Vicente Blvd, Los Angeles, CA 90049

Once your return has been received and approved, please allow up to 2-3 business days to receive confirmation of your refund. Do not send your purchase back to its original brand.  

Exchanges: 

We can exchange the item if the sizing is wrong. Send us an e-mail at brigitteandstone@gmail.com to exchange or refund your purchase. If you have any other questions, please email brigitteandstone@gmail.com.

 

Items marked as "sale" are FINAL SALE

We do not accept returns on intimate items, including bodysuits.

*Please note that all jewelry are FINAL SALE. We are unable to offer store credits or exchanges on any of the jewelry pieces. 

 

 

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